What information we collect and how we use it
When you use this website
Through WordPress Analytics, we collect anonymous statistics about your visit, like which of our pages you viewed. All of this information is anonymous – so we do not know who you are; just that somebody visited our site.
If you sign up for lessons
When you sign up for music lessons we will record specific personal information about you, such as your name, address and email address in hard copy. This is stored securely, and cannot be accessed by anyone else.
ELM and Emma may send you email notifications regarding your service (such as invoices, or information about concerts or dates). You have the ability to opt out of any of this communication at any time.
We will never provide your personal information or email address to any third parties except where they are specifically employed to help deliver our own services, for example exam accompaniments, or exam applications.
Why we collect this and how we will use this information
- To respond appropriately to any requests for information or services.
Who we share your information with
We will never sell your personal information, but may share only with permission when booking exams with ABRSM and Trinity Exam Boards. Please refer to the ABRSM and Trinity Privacy Policies below for where your information goes after exam booking:
We also never share your personal information with other parties for their own marketing purposes.
Legal basis for processing
The legal basis on which we collect and process your personal data depends on the personal information concerned and the specific context in which we collect it.
However, we will only use your personal information where we:
- have your consent to do so
- need the personal information to provide a contracted service with you
- need to process your personal information for our legitimate interests and only where our legitimate interests are not overridden by your data protection interests or fundamental rights and freedoms
- have a legal obligation to collect personal information from you (e.g for child and vulnerable adult protection purposes)
Accessing and updating your personal data
You can request access to any information we hold about you by contacting Emma Lines through the contact form on the ELM School of Music Website. Please also let us know of any changes to your personal information.
How long we keep your information
ELM and Emma will only hold on to your personal information for as long as it is needed it for the purposes for which it is collected. After that we will either delete it or anonymise it so that it cannot be linked back to you.
Updates to this policy
This policy was last updated: May 2018